Privacy Policy of aromessence.ma

This privacy policy outlines how Aromessence (SAVON D’ALEP S.A.R.L.) collects, uses, stores, and protects your personal data when you visit or make a purchase on our website: www.aromessence.ma.

1. Collection of Personal Data

For the purposes of our service, Aromessence reserves the right to collect personal data related to visitors of the website, particularly through the use of cookies.

According to Moroccan Law No. 09-08 enacted by Dahir 1-09-15 of February 18, 2009, regarding the protection of individuals in relation to personal data processing, any person has the right to oppose, access, rectify, or delete data concerning them.

These rights can be exercised by contacting our customer service at: service.clients@aromessence.ma

This data processing has been declared and authorized by the CNDP under authorization number D-W-60/2017.

2. What Personal Data Do We Collect?

We may collect the following personal information:

• Name

• Gender

• Email address

• Postal and delivery address

• Phone numbers (mobile and landline)

• Payment information

This data is mainly collected when placing an order, subscribing to our newsletter, or contacting our customer service.

3. How Do We Use Your Data?

Your data is used for:

• Processing and delivering your orders

• Communicating with you about your purchases or our offers

• Improving your experience on the website

• Internal statistics (anonymized data)

Your data may be shared with third-party service providers (e.g., delivery services, payment platforms) only as necessary to complete your order.

We never sell, rent, or share your personal data with other companies without your explicit consent.

4. Newsletter

If you no longer wish to receive our newsletter, simply click on the “unsubscribe” link at the bottom of any email or update your preferences in your account under “Manage My Newsletter”.

5. Accuracy and Updating of Your Data

You are responsible for providing accurate and up-to-date information. You can correct or update your personal information at any time via your customer account or by contacting our team.

6. Data Security

We have implemented appropriate technical measures to prevent unauthorized access to your personal data. Data is stored on secure servers and payment information is encrypted using SSL technology.

Please do not send any payment information by email.

7. Cookies

Cookies are small text files stored on your device to enhance your experience on our website. You can configure your browser to refuse cookies, but this may restrict some functionalities of the site.

For more information, visit: www.allaboutcookies.org

We use tools like Google Analytics for marketing and optimization purposes. These tools collect anonymized data to analyze site traffic and improve our services.

8. Your Rights

You can request access to, modification of, or deletion of your data by writing to: service.clients@aromessence.ma (available 24/7).

For legitimate reasons, you may also oppose the processing of your data.